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customer satisfaction

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Everything I Learned About Customer Experience – I Learned at the Carnival

August 2021

The 5 Best Ways To Deliver Great Customer Experience

April 2021

Enabling Service

October 2020
customer churn

How to measure customer churn and prevent it

September 2020

How To Build Products Customers Love? Elon Musk Has The Answer

February 2020

The ‘Yacht Test’: What are Business Assets?

February 2020
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The “No Problem” Problem

December 2019
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It’s The Little Things

December 2019
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How employing customer centricity helped me at work and in life -Learnings from 2019.

December 2019
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Being a Solopreneur is Not a Death Sentence: 3 Tips That Will Make the Difference

November 2019
Business Turning Point

6 Tips That Can Prove To Be a Turning Point for Your Business

October 2019
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10 Wonderful Ideas from Think Like Amazon

October 2019
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Why Your Small Business Needs a Customer Journey Map

September 2019
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Why we fired our PR firm

September 2019
happy-customer-shaking-hand

How Excellent Service Creates Customers for Life

September 2019
14 Effective Ways To Celebrate CX Day

14 Effective Ways To Celebrate Employees & Customers on 10/1

September 2019

10 Ways to Cultivate Customer-Centricity

August 2019
What Makes Customers Brand Loyal? (Hint: It's Not Price)

What Makes Customers Brand Loyal? (Hint: It’s Not Price)

July 2019
Women Leadership and Customer Experience by DoingCXRight

Women Leadership & Customer Experience

June 2019
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