There’s no doubt that every industry in the world has been affected by the pandemic. Every business was forced to change the way it operated. Suddenly, they needed to reorganise their teams, focus on their health and safety, and develop a new business model to survive the impact of the pandemic.
Amidst all these changes, companies had to find new and innovative ways to continue running their business. One of which was utilising digital marketing.
The Rise of Digital Marketing During the Pandemic
The marketing industry has experienced a worldwide boom during the height of the pandemic. Businesses saw the potential that it has to strengthen their brand positioning and connect with their audience. In addition, many entrepreneurs recognised the benefits of hiring a digital marketing agency to promote their products and services. However, as the world returns to a new normal, does the value of digital marketing remain the same?
Much like other industries, digital marketing has evolved since the dawn of the pandemic. Consumer behaviours have changed. Therefore, new strategies have been created to meet changing demands and thrive in the post-pandemic world.
Among these strategies, here are some top digital marketing tips to help business owners like you succeed in the long run:
Focus on an Existing Consumer Base
Business owners are so concerned with growing their companies by reaching out to new customers. However, because of the economic downturn, new customers were hard to come by. So instead, experts recommend shifting their focus to existing customers.
As a business owner, you need to recognise your assets. For example, having a loyal customer base is advantageous if you know how to engage with them properly.
This means developing marketing campaigns with your trusted digital marketing company to strengthen your connection with them. As you build on your relationships, you can create new services or enhance your products to cater to their new needs. In turn, your loyal customers will spread the word about your business. Before you know it, your customer base will grow exponentially.
Take Advantage of Facebook Ads
One of the ways to connect with your target audience is to know their online behaviours. Which social media platforms do they use the most? Where can you reach them?
As social media consumption increases, many industries have opted for paid advertising to increase visibility. PPC and SEO marketing, for example, are great ways to drive traffic to your website. But a more affordable alternative is Facebook Ads.
According to statistics, more than 90% of internet users in Singapore are active Facebook users. As such, this is where most of your customers can be found. Therefore, focusing your marketing efforts to take advantage of Facebook Ads may benefit your business.
To achieve long-term success, you need to be flexible. This means you need to think outside of the box and go beyond traditional methods. The rise of technology gives you countless possibilities to be creative.
For instance, the availability of digital marketing tools helps you generate the most efficient strategies to benefit your business. Tools like data gathering and analysis such as Google Analytics can help you not only develop but, more importantly, execute your strategies.
Offer Personalisation Options
One possible marketing strategy is to offer personalisation options. This has become a recent trend in the industry that gives consumers the power to be involved with their favourite brands.
Due to the ever-changing needs of the consumers, many marketers see personalisation as a long-lasting trend to build stronger relationships between brands and end-users. What’s more, personalisation doesn’t only cover the products or services you offer. In fact, it can be incorporated throughout the consumer journey from website user experience to product delivery.
Because of this, hiring the right digital marketing service is essential. Through their expertise, they can optimise your website to gain more traction and recommend marketing solutions to address the evolving needs of your audience.