“Education should aid in the nurturing of your dreams. Without dreams, nothing works. You have to have some idea of where you want to go. It can change many times but the dream will guide you. Your dream is your best roadmap. However, rarely does this find mention in discussions on education.” – Arun Kapur

Reflecting on my years of working in education, I perceive learning as a journey, one in which the final destination is never reached. There is always another hidden bend that needs to be explored. There is always somewhere else to go; there is always something more to learn. Like on any long expedition, it is wise to stop occasionally and take stock of where you are, where you have been, and where you are heading. It is at these times that listening to our instincts –our Inner Guru — can refocus our energy for the next phase. It is this journey, the process of learning, that I find most interesting and rewarding. This is a process of discovery — discovering oneself and how we fit into the world around us. Moreover, the more we discover, the more we realize how much more there is left to discover. This is such a beautiful process to experience. 

However, it is unfortunate that not all learners experience it so beautifully. Some learners are so fixated on the end game, their destination, that instead of savoring the journey they ignore it and instead find themselves constantly asking, “am I there yet?’. I worry that these learners will not be able to actualize their potential to become the best version of themselves. Since their focus is solely on the destination, they miss out on the wonderful learning opportunities that are strewn along the path to that destination. On the other hand, those learners who appreciate the process of learning and embrace the experiences, have a wonderful opportunity to actualize their potential. 

Through the process of actualizing their potential learners have the possibility of cultivating what I call Serene Strength, a state of being where all the minute pixels of a person’s journey come together and help them develop into a Person of Substance. This does not mean that they have reached the end of their odyssey. Serene Strength is not a destination; it is a state in which a person can achieve optimal growth and development and be the best version of herself. 

Philosophers, teachers, students, parents, and politicians are among those who have asked pondered on the question of the purpose of education, and quite naturally, have arrived at varying answers, that change over time. 

However, at some point in the past, the idea of education and school became so intertwined that when people pondered this question, they instinctively considered the role of schooling. This is not to say that schooling and education are not connected. Asking ‘what the purpose of education is’ and ‘what the purpose of schooling is’ could lead to two very different answers. I am sure that schooling does not automatically lead to education.

Education should challenge learners in a manner that fosters character. At the same time, it should enable learners to connect with themselves and understand what life, happiness, and satisfaction mean to them. That is why the process of self-reflection is crucial in education. It should be able to instill in all its learners the dynamic process of self-improvement and the ability as well as the skills to actualize their potential. Learners need to grasp the importance of being able to constantly unlearn and learn, and become proactive learners. 

A rich education should provide learners with the skills to become contributing citizens as well as the values to be good human beings. Character is built during schooling years, and education should instill in its learners’ essential traits of a Person of Substance.

Schooling is a tiny part of the education process. It does not necessarily prepare you for life outside of school but should give you sound academic knowledge. Learning in schools tends to happen in silos although real life does not work that way. We have focused too much on schooling and not enough on the process of learning and education. This is something that needs to change. Education needs to help learners actualize their potential. The education systems should impart social and relationship skills to students – values such as honesty and community-building need to be inculcated. Education should help learners navigate the world that is in front of them. They need to be able to sift through information and identify the useful and redundant information that is now available at the touch of a button.

While we talk about what needs to change, we should not wholly dismiss the current system. The purpose of the education system is to challenge you to learn things you never knew.

It is essential to understand what we mean by “learning” to ensure that it is happening optimally. Learning is a complex socio-emotional process that involves cognition and builds on our existing knowledge base to construct new knowledge. This process kicks into action from the time we are born. Research suggests that babies are actively learning from the time they are born. By the time they are 12 weeks old, they have millions of neurons in their brain and are in the process of developing these into billions as they grow.

A feature of learning that I consider significant is its continuous nature. We never stop learning. It comes down to whether we have the desire to actively learn. As human beings, if we stopped learning, we would cease to flourish. When we set a goal, we must focus more on the journey than the end goal. It is by focusing on the journey and the learning process that we muster the courage and acquire the skills that will serve us well throughout life. We are not discounting the value of the outcome but what will serve us as we move beyond the original goal are the new set of skills that we have acquired along the journey. 

Research has shown consistently that disengagement among students in schools is at an all-time high. The current schooling model across most parts of the world came about at least 300 years ago, much before globalization or any other factors that determine today’s world. Then, how is it that the model continues to permeate large parts of the world when the reality today is unrecognizable compared to three centuries ago? Why is it that students across the world are taught the same things, most of which are redundant today? Why have we actively introduced lethargy into schooling and education? Why have we replaced enthusiasm and passion with rote learning and standardized testing? Imagine if a teacher from the 18th century was to visit the world today. They would be amazed at the nature of the change they encounter in modern times. They will marvel at the sophistication of transport, construction, technology, lifestyle and so forth. Then, imagine this teacher entering a school. Chances are that he or she will be in familiar territory. While they may notice cosmetic changes, they will realize that nothing substantial has changed regarding methodology and transaction. 

While researchers and education ministries around the world continue to spend money on trying to fix a broken education system, it still does not factor in the outcomes that these systems have to deliver. What are we preparing our learners for? What careers will they be engaged in? Does our education factor in the skills and processes that they need to have a grasp on, say 10, 15 or 20 years from now?

Over centuries, if not millenniums, work or career has been a mainstay of everyday life. For some, it is a means to a good life with status and stability. For others, it is a means towards an end. And for some others, it is what gives meaning to their lives. Kids as young as five or six are often asked what they would like to do when they grow up. If each one of us were to actualize our potential and do what we love to do, then the world would realize its potential. Even more so, it would not be termed “work” because we are doing something we love. I realize that that sounds wonderful on paper but how do we realize this aspiration? One of the common answers to this question is to “find your passion”. While that is a good starting point, I feel it is equally important to create your passion as well. Passion is defined as ‘a very strong feeling of love, hatred, anger, enthusiasm, etc’. I feel it is more important thing to get started on something rather than waiting around for passion to come to you. The more we explore, the more experiences we like and the more tastes we develop. This is one way to create passion, by giving your attention to the task at hand. We need to understand that passion is consistent, hard work resulting in success. The person demonstrating passion may make it look easy and that can be attributed to the traits they have developed that serves them well.

Now, a few may have had the opportunity to discover their passions early on and nurture it. What about the vast majority of others who are still searching for their passions? How can we enable them on this pursuit? The answer could lie in the age-old idea of apprenticeship. In addition to helping learners explore a range of opportunities, an apprenticeship could be a model for a wholistic development of individuals. 

I would not be surprised if, in the future, learning is divided between the online space, the workspace, and the classroom.

Example of a possible model:

● Universities create lectures that learners can either attend in-person or view online. Irrespective of the mode, learners will be a part of a team that will be working on a specific project during study

● More than half the time will be spent on-site being mentored by a mentor

● The mentor’s mentoring skills would be one of the factors that their employer will factor in as part of the role descriptions

● The learners’ tuition fees could be paid as part of a public-private partnership by the government and employer. Government, because a skilled workforce leads to greater economic output and employer because they can get a candidate who meets their requirements

● Universities, in collaboration with industry and policy makers, will create assessment and universities will be in charge of carrying them out effectively

This is not to say that advanced degrees and academia do not have their place. The pursuit of new knowledge has been, and in my opinion, will always be a worthwhile pursuit. But it is not the only worthwhile pursuit and studying academic theory at a university is not the only way to generate new knowledge. In my mind, apprenticeships are the bridge between the pursuit of knowledge and the application of that knowledge. 

The access to knowledge which was once held by only a few is now accessible to everyone with access to the Internet but having the skills and capability to apply much of this knowledge is where the gap remains. 

In a world that seems to be more focused on instant gratification, apprenticeships bring back the notion of patience and mastery. Dedicating oneself to becoming a master craftsperson or technologist or engineer or writer takes time and willingness to learn from someone with experience. This apprenticeship model follows the pathway of many trades; writers, thinkers, artists, storytellers, passed down through generations throughout human civilization. This, I feel, would be even more apropos now that we find ourselves at the start of a technological revolution.

Technology has been used within education for at least seven decades now, since the end of the second world war. It has been seen and sought after as a harbinger of change in educational outcomes. However, we are yet to see any revolutionary change in educational outcomes attributed to technology. This could be due to many reasons but I strongly suspect that the main one is we have not equipped our teachers to teach with technology. What do I mean by this? We have not integrated pedagogy and content knowledge to be transacted using technology. Therefore, teachers are now in a situation where they teach as they have been taught but is forced to incorporate technology in their practice. One of the most important things that I urge everyone to consider is that technology should be used to augment the capabilities of a teacher. 

We are now nearing a stage where we are having a conversation about robots and Artificial Intelligence (AI) shaping the educational and work landscape in the decades to come beginning as soon as the next few years. This is a crucial conversation to be having because the potential for some of these technologies to change the very fabric of life is immense. It is my opinion that we need to have people of substance involved in all processes of this transformation to make it a force for good. I will try and lay out my understanding of these technologies and how I see them shaping not just education but potentially many aspects of our future. In doing so, I hope to be able to describe to you the need for a nuanced and wholistic approach to these technologies.

The Artificial Intelligence technology that is set to play an important role in many spheres of life already exists but has not made as much interventions in education. It is currently used in numerous other sectors and you may have inadvertently used it while clicking on an online video[1] tailored for you or when goods are selected based on your unique tastes while shopping online. These are very basic examples of everyday uses of AI. 

Before we go further, let us try and have a common understanding of what Artificial Intelligence is. For me, to classify a system as “AI”, it would need to add value to a task and it would need to do that without having to be told to do so. So, for example, an Excel spreadsheet can do numerous calculations in a second. Would you classify that as AI? I would not because the spreadsheet needs to be programmed, and any change in the variables would throw the task off. Would the computer program that defeated the best chess player[2] in the world be classified as AI? Again, my answer would be no. The reason being that the program was developed by studying all the possible permutations and combinations of a chessboard. It excels at that and only that. 

So, what would I call an AI? I would say a non-human entity that can add value and act without instruction to adapt to its environment. A technical definition of AI would be: “the study and design of intelligent agents” where an intelligent agent is a system that perceives its environment and takes actions which maximize its chances of success[3].

AI is a very nascent field, in my opinion, and we are only at the very beginning of what could be a potential revolution in the making. The boundaries and definitions of what constitutes AI will keep changing as hitherto un-accessed data along with better processing speeds and Robotics make huge strides in the coming years. To understand why AI has come into the limelight recently, we need to travel many decades into the past. 

 In over six decades, I have seen a lot of transformations. The world I was born into is very different from the one I live in today. What I think is going to be more interesting is the world in the next 10 years. Whether it turns out to be interesting for the better or worse depends on how we, as humanity, shape our destiny in the decisions we take regarding many of these emergent and emerging technologies. For example, the photos that we upload to the cloud are potentially being used to train facial recognition algorithms. Imagine a scenario where these facial recognition features are being used to recognize the faces of your friends and family so that you can easily tag them, share these memories with them and retrieve them easily by searching for a name or place. This would enhance the functionality of an app and is light times ahead of the film cameras from the 1990s or the early version of the digital camera in the first decade of the 21st century. 

Now imagine a parallel scenario in which the facial recognition technology was being used to identify and create a profile of you. In this instance, without you being fully aware of what is happening, you are providing details of yourself and your loved ones to the software company, including the different places you have visited by tagging monuments and places. This is then used to keep a check on you by different agencies. This may seem far fetched if you are hearing it for the first time but such practices are beginning to emerge[4]. This is why, again, I stress the need for people of substance to be involved in and lead us through this phase of monumental change. A case in point is when hundreds of employees from many of the biggest tech firms in the world protested the use of the company’s Artificial Intelligence tools being used for military purposes. This forced the companies to withdraw their contract with the military and put ethics before profits[5].

Purists may argue that the origin of Artificial Intelligence can be traced back to ancient history to the Greek myths of Hephaestus[6] wherein a blacksmith constructed servants and gave rise to the idea of robots. More recently, in 1955, John Mcarthy, a computer science professor coined the term “Artificial Intelligence”. He then went on to hold the Dartmouth Conference in 1956, which is generally regarded as the first AI conference in the world. Mcarthy would define it as “the science and engineering of making intelligent machines”. Many centers to pursue AI were set up in different parts of the US and Europe. However, in spite of the funding into research and a team of leading scientists, AI failed to take off as expected. These periods have been referred to as the AI winters[7].

There were three main reasons why AI failed to take off on a grand scale. Firstly, the computing power available was too low. Secondly, there was not enough data to train machines. And finally, we lacked the storage capacity. Today, there has been a major resurgence due to faster hardware, cloud computing and the availability of massive amounts of data created by billions of users who are connected to the Internet.

To understand how AI has made progress in leaps and bounds recently, we need to look at another concept known as Machine Learning[8]. Machine Learning is a sub-branch of AI, which in turn is a subfield of Computer Science. As the name suggests Machine Learning is how a machine learns using data. The basic idea behind the concept is to teach computers how to perform tasks without having to write a program each time. So, if you want a machine to recognize a tiger in an image, you give the parameters of what a tiger looks like (pointed ears, sharp teeth, yellow, strips, etc) and feed the machine with data to learn.

A basic example of this, as I have mentioned earlier, is when an application such as Netflix “recommends” to you what to watch next or an online shopping platform suggests what you may like. This is done by looking at either your likes of a particular program or extrapolating what others have watched or bought after the product you have viewed or bought. A common form of Machine Learning is “Supervised Learning” in which an input results in an output. This is what we see in action when we enter a text into Google Translate and get an output text in a different language.

In the recent past, advances have been made within the field of Machine Learning in what is known as “Deep Learning”. A great example of deep learning is Google’s AlphaGo[9].

Google created a computer program that learned to play the abstract board game called Go that is thought to be manifold times complex than chess. AlphaGo is the first computer program to defeat a professional human Go player, the first program to defeat a Go world champion, and arguably the strongest Go player in history. AlphaGo did this by training using thousands of game data of human players to understand how the game worked and learn for itself. In the newer version of AlphaGo named AlphaGo Zero, it learns to play from scratch by playing against itself. If you would like to read the technical paper on Alpha Go’s strategy, please refer to the footnote[10].

The above scenario from Google’s program is what is considered as Narrow Artificial Intelligence. That is to say, this program can excel only at this game. If you played anything else with it or asked it to do anything, it would lose comprehensively. Narrow AI is where most current AI research is currently at. 

This also highlights some of the shortcomings of Machine Learning and AI over a five-year-old child. You would have experienced your little one having an ice cream and after a few instances, she would be in a position to ask for her favorite flavor. She can feel the taste and texture of it as it swirls in her mouth and knows which ones she likes and those she doesn’t. A Machine Learning algorithm would need to have access to tens of thousands of ice cream images to understand what ice cream is. It cannot feel or experience the joy of it on a summer day nor can it distinguish between ice cream and something that looks similar to ice cream, like pudding.

Fig: If the Blue square canvas is AI, then the grey circle is Machine Learning which is fuelling most of AI and of that ML, the white square is Deep Learning

Today, we abound with the data that we create. Have we stopped to consider how much of this is meaningful and valuable data? 90% of the data that we have today was created in the last few years as more people began to come into the online world. At today’s rate, we are producing trillions upon trillions (2.5 quintillion bytes) of data each day[11].

Soon, we will see AI becoming increasingly common in schools and education systems. To remove considerable ambiguity, I feel it will be as early as within two years. It will be used for many different purposes ranging from assisting with course work to grading essays and even scanning pupil’s faces to see if they have comprehended the learning outcomes of a lesson. As with all things, this is not a panacea. 

An AI system may be able to scan your face and based on your expression conclude that you are confused or tensed but it will not be able to understand why. You could have been thinking about what your friend said to you or something that may have happened on your way to school. However, what it can probably help with is informing the teacher that this student may not have achieved the intended outcomes of this learning experience. 

This is useful since it helps the teacher to carry on with a class of 25 students and focus on delivering the lesson well without having to worry at that instant about whether it has been comprehended. Based on the feedback, the teacher can then tailor individual experiences for students. This is one possible avenue of how AI can make its way into our classrooms. But it begs the question about privacy! Are we willing to allow a camera or an algorithm to observe our students while they are in school? How would the learners feel about such an intrusion? These debates, I would imagine, need to happen at various levels and the likelihood that it may vary from culture to culture is high.

I would like to leave you with the following question – how can humanity help itself? We have fantastic advancements in technology that can be used for the good of the people. Yet, we seem to be going against the grain and causing more harm than good. I began by talking about achieving a state of Serene Strength – to become a person of substance. I believe that a major component of education should be to foster the traits of a Person of Substance. Traits like Rigor, Mindfulness, Resilience, and Integrity – to name a few. Is it going to be hard? Yes! It will be hard until you establish the process of learning these traits. Once that is accomplished, it is only as hard as any other habit.

This article by Arun was first published in the annual issue of Seminar magazine in December 2019.


[1] Lee, J., Kothari, N. and Natsev, P. (2016). Content-based Related Video Recommendations. [online] Google AI. Available at: https://ai.google/research/pubs/pub46263 [Accessed 07 Apr. 2019].

[2] Ibm.com. (2019). IBM100 – Deep Blue. [online] Available at: https://www.ibm.com/ibm/history/ibm100/us/en/icons/deepblue/ [Accessed 05 Apr. 2019].


[4] BBC News. (2019). Police ‘miss’ chances to improve face tech. [online] Available at: https://www.bbc.com/news/technology-48222017.

[5] Vox. (2018). How tech employees are pushing Silicon Valley to put ethics before profit. [online] Available at: https://www.vox.com/technology/2018/10/18/17989482/google-amazon-employee-ethics-contracts

[6] Shashkevich-Stanford, A. (2019). Greek myths have some scary ideas about robots and A.I. – Futurity. [online] Futurity. Available at: https://www.futurity.org/artificial-intelligence-greek-myths-1999792/ [Accessed 02 Apr. 2019].

[7] Science in the News. (2017). The History of Artificial Intelligence – Science in the News. [online] Available at: http://sitn.hms.harvard.edu/flash/2017/history-artificial-intelligence/ 

[8] Meserole, C. (2019). What is machine learning?. [online] Brookings. Available at: https://www.brookings.edu/research/what-is-machine-learning/ 

[9] DeepMind. (2018). AlphaGo | DeepMind. [online] Available at: https://deepmind.com/research/alphago/ [Accessed 06 Apr. 2019].

[10] Storage.googleapis.com. (2019). [online] Available at: https://storage.googleapis.com/deepmind-media/alphago/AlphaGoNaturePaper.pdf [Accessed 07 Apr. 2019].

[11] Forbes.com. (2019). How Much Data Do We Create Every Day? The Mind-Blowing Stats Everyone Should Read. [online] Available at: https://www.forbes.com/sites/bernardmarr/2018/05/21/how-much-data-do-we-create-every-day-the-mind-blowing-stats-everyone-should-read/#1c27964e60ba [Accessed 06 Apr. 2019].


  • Arun Kapur


    The Royal Academy

    Arun Kapur is an educator with more than four decades of experience in the private as well as public education spheres. He has been actively engaged in building learning environments catering to diverse groups of learners – rural and urban, students with special needs, and students who have fallen outside of the formal schooling system. Arun currently leads initiatives at the Royal Academy, Pangbisa, Bhutan as its Director. In 2013, Arun established the Centre for the Escalation of Peace (CEP). As the Chairman and Founding Member of the organization, he has worked to create platforms and establish programmes, which encourage a free exchange of ideas across borders, with a distinct focus on empowering young minds. CEP’s work revolves primarily around the three ‘pillars of calmness: Youth and Education, Trade and Sustainable Development, and Society and Culture. Arun has skillfully leveraged his numerous organizations to conduct programmes for students and teachers to develop and nurture in them the skills of active lifelong learning. Arun is the Chairman of Ritinjali, a non-governmental organization he set up in 1995. Ritinjali works for community development through education and employment opportunities among marginalized societies across India. Through education, both formal and vocational, the organization has empowered youth on the fringes of our education system and given them a second chance. Arun Kapur has worked with all age groups and all sections of society. Widely read and widely travelled, his deep understanding of children and their needs, the innovations he has introduced, and his belief that education is the best route to actualise potential, have added immense value to the various projects he is associated with. He currently spends his time between Bhutan and India.