Updating your well-worn paths of behaviour is like updating your software. It may be a painful process you want to put off, but by staying agile, nimble and flexible in your thinking and behaviour, you are protecting yourself from becoming obsolete.

A few weeks ago I was mentoring a very experienced coach, let’s call him Frank. He was trying to help a team adapt to new ways of working but struggling to help them move forward. He reported that several of the team members were rigidly holding onto the belief that ‘same as usual’ was the best approach for their practice. Frank saw that if the rigid team members held on too tight to the status quo, they would put themselves at risk of being rejected as obsolete by those more flexible.

What Frank didn’t see so easily, was the inflexibility in his own beliefs, and his strong habits of behaviour. For example, he tightly held the belief that (a) adoption of his preferred approach (Agile practice) was the only way the team would progress and (b) that each of his team colleagues had to be converted to his planned approach before he could start to help them move forward. This led to all sorts of battles of words and wills and a whole heap of frustration. If he wasn’t careful, people could start to see him as irrelevant and he would become obsolete.

As Kahneman wrote in his book Think, Fast and Slow, sometimes we are not only ‘blind to the obvious’ but we are also ‘blind to our blindness’.

  • What well-worn paths don’t you even see?
  • Are you agile in your thinking?
  • What updates are pending for your behaviours?
  • And perhaps more importantly, what checks do you have on yourself so you can spot your rigidity?

We can protect ourselves from becoming obsolete by not holding too tightly to our beliefs about being ‘right’, and making sure our behaviour stays agile. For me, I intentionally update myself by choosing the sometimes painful option of being with people or tasks that challenge my thinking and my behaviours, I keep trying to stretch my listening powers and of course, I welcome and try (!) very hard to stay open to feedback. I’d love to hear your intentional updates.

Author(s)

  • Dr Amy Silver

    Speaker - Author - Facilitator

    Amy’s background includes working as a Clinical Psychologist and Academic Tutor for Oxford University (in the UK). Her research and specialist area of psychotherapy was around how fear prevents perceived choices, and how the simplest of behaviour changes can create huge personal growth, better conversations and smarter decisions. She moved out of clinical work 15 years ago. With a short stint as a professional actress, Amy now helps brave organisations drive cultures where people grow and achieve. She regularly publishes on growth, trust and connection in her ‘Silverlinings’ posts. Her book entitled Conversations Create Growth shows managers how to lead performance conversations that drive engagement and achievement. She is currently working on her new book The Safe Space: Where teams achieve which will be the essential guide on generous team collaboration for agile practice with elevated outcomes. Amy has a Doctorate in Clinical Psychology, Masters in Forensic Psychiatry, Masters in Performance and a BSc Hons in Psychology. She worked as a practicing Clinical Psychologist and an Academic Tutor and researcher at Oxford University in the UK. Amy also had a few years working as a professional actress so you can ask her questions about how to have a successful audition for Subway sandwiches later. Having worked in corporate for 15 years Amy absolutely knows how to transform behaviour using psychological knowledge and communication skills.